Refund policy
Last updated: April 22, 2026
Thank you for shopping at Yad Watan. We want you to be completely satisfied with your purchase.
Returns
We accept returns within 14 days of delivery. To be eligible, items must be unused, unworn, and in their original condition with all tags attached.
To initiate a return, please contact us at yaadwataan@gmail.com or via 'contact us' page, with your order number and reason for return. We will provide you with return instructions.
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized products
- Items marked as final sale
- Items that have been worn, washed, or damaged after delivery
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us at yaadwataan@gmail.com.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Original shipping fees are non-refundable.
Contact
For any questions regarding returns or refunds, please contact us at:
📧 yaadwataan@gmail.com